Why was I unsubscribed from a tier?

If you are unsubscribed from a tier without taking action yourself, it is likely for one of the following reasons:

  • The tier was deleted by the artist.
  • The tier was deleted by a DeviantArt team member for policy violation reasons.
  • The artist was banned from offering subscriptions for policy violation reasons.

When an artist is banned from offering subscriptions, all of their tiers will vanish at the end of the last subscriber’s billing cycle, at which point the non-infringing content in their tiers will become publicly available. If a tier is deleted by a DeviantArt team member, or the artist is banned from DeviantArt, the tier will vanish immediately and subscribers will not be charged afterward.

If none of the above reasons apply (or it was caused by a billing issue), please contact DeviantArt Customer Support and a team member can assist.