Why am I getting an issue notification when I try to make a purchase or transfer points?

DeviantArt endeavors to keep the community safe by restricting your account if we notice any suspicious activity.

You could be receiving an error message because:

  • There is an issue with the content on the seller's end.
  • Your account settings may not allow you to purchase mature content.
  • Our system may have flagged your account for suspicious activity.
  • You may have performed a payment dispute with your payment provider.
  • You may have violated DeviantArt's Terms of Service or Points Terms of Service.

If you need more information, please reach out to DeviantArt Support.