How do I sell an Arts & Crafts item?

Arts & Crafts lets you create a listing for a physical product and manage each order from request through shipment. While anyone on DeviantArt can buy, selling Arts & Crafts is a Core Membership benefit.

To get started, create a new Arts & Crafts listing from Studio.

Step 1. Setting up your listing

Add the main details of your product:
  • Title
  • Base price
  • Cover image and additional images
  • Category
  • Description
  • Tags
  • Mature label, if applicable

Step 2. Add buyer questions

Customize the order form buyers will fill out when placing a request.
Every Arts & Crafts listing includes a required shipping question by default which cannot be edited or removed.

You can optionally add custom questions to collect additional details, such as color preferences, size, or personalization. Custom questions can use free text, single-choice, or multiple-choice formats, and they can also include add-ons for an additional cost to your buyers.  

Step 3. Add a shipping profile

A shipping profile is required before you can publish your first listing. Shipping profiles let you set prices for worldwide, regional, or country-specific destinations. You can even include free shipping for regional purchases by setting the price to $0.

Step 4. Publish your listing

Once published, your listing appears in your Arts & Crafts shop area, as well as in the DeviantArt Shop and other locations throughout the network. Edit anytime in your Studio.

Order Management

All Arts & Crafts orders are managed under Orders in Studio. As the seller, you are responsible for preparing, packaging, and shipping each item yourself.

Pending: When a new order request comes in, you'll receive a notification. Review the order details and accept or reject it within 72 hours. If you don't respond in time, the request is automatically rejected.

In Progress: Once you've accepted an order:
  1. Prepare and package the item
  2. Print your shipping label
  3. Ship the item to the buyer
  4. In Studio, confirm shipment by entering the carrier and tracking number
The buyer will receive a notification once you confirm shipment.

Completed: Once shipment is confirmed, the order moves to Completed. You can reopen completed orders at any time to view shipping details or order information.

Promotion

As long as your Core Membership is active, your listings may be promoted across the platform through promotional banners and other visibility features. You can also boost your listing to increase exposure.